Terms of Service – Homme Toutes Mains 66

These terms govern home handyman services in Pyrénées-Orientales (66), including rates, responsibilities, urgent interventions, and service rules.

1. General Provisions

Services are provided **by appointment only**. These terms govern rates, minimum duration, urgent interventions, and service rules.

2. Base Rate

• Rate: €25 / hour
• Minimum duration: 2 hours
• Longer blocks can be booked for larger tasks.

3. Access to the Worksite

The client must provide:

• Free and safe access to the worksite
• Uncluttered and safe environment (stairs, passages, children, pets)

Failure to comply may cause delays or impossibility of service, for which the provider is not responsible.

4. Travel Fees

Zone	Travel	Work (2 h)	Minimum Amount
1	€5	€50	€55
2	€10	€50	€60
3	€15	€50	€65

5. Minimum Time Includes

• Travel to site
• Tool preparation
• Planning and organization
• Direct execution of task

6. Service Impossible Due to Incorrect Information

If service is impossible due to inaccurate or misleading client information, only 1 hour + travel will be billed. Exception to standard rules to avoid conflicts.

7. Preparation for Service

• Describe problem in detail
• Send photos if possible
• Provide approximate scope of work

8. Urgent Services

Available by prior agreement:

• Weekdays after 6 PM
• Weekends
• Depending on availability

Rate: €40 / hour, min 2 hours, min amount €80 + travel fees.

Zone	Travel	Work	Minimum Amount
1	€5	€80	€85
2	€10	€80	€90
3	€15	€80	€95

9. Transparency of Rates

Costs are communicated in advance. No additional payment without prior client agreement.

10. Force Majeure

• Bad weather
• Site failures or outages (electricity, water, gas)
• Other unforeseen circumstances

11. Provider and Insurance

• Registered individual entrepreneur
• SIREN: 101 843 118
• SIRET: 10184311800015
• RC Pro Insurance: Assurup, #RCP260302214402

12. Scope of Work

Only small domestic tasks. Not provided: electrical work, complex plumbing, major construction.

13. Cancellation / Rescheduling

Notify at least 24 hours before. Less than 24h: billed 1 hour + travel fees.

14. Personal Data

Personal data stored under GDPR, used only for service organization and execution.

15. Payment Methods

• Cash
• Card
• Check
• Bank transfer (B2B only)
• Receipt or invoice provided on request

16. Limitation of Liability

Not responsible for indirect damages or consequences after service. Tasks performed as home services only.

17. Acceptance of Terms

Booking an intervention implies full acceptance of these terms.

Contact

For any inquiry, please use the contact form or call directly.